Growing is not only of interest to start-ups. Every company wants to grow. In a corporate context, growth is the job of growth professionals, and is often associated with the term "growth hacking". Growth Manager, Growth Hacker, Growth Marketeer or Head of Growth. Different terms, but all with the same goal: growth.
CareerTeam is the expert in executive search for the digital economy. As a data-driven recruitment consultancy of the future, we place a special emphasis on sustainability when filling vacancies. We achieve this through the highest Quality of Hire values. Thus, our recruiters find and inspire specialists and executives for the Head of Growth position. And thanks to our extensive and active network of over 600,000 contacts, we occupy vacancies in the shortest possible time.
Every company interprets the role of a Head of Growth differently. Often it is about initiating business of all kinds, managing leads or marketing in general. But the following statement can be made across the board: Growth is about sales and reach, which should be increased. Specifically, it is about the acquisition, retention, activation and reactivation of customers or users.
Growth managers use data and results to ensure consistent growth. Occasionally also for aggressive growth. The foundation is to set achievable goals and then work towards them. In addition to data, customer feedback and behaviour are analysed and trends are observed. The constant question is: "How can we use these insights and build on them?
Simultaneously, it is not only about growth and achieving more turnover, but also about retaining customers. Once again, data and insights come into play here, for example to create better personas. These are intended to capture needs, wishes and pain points more precisely.
In order for a company to maintain its position, it often requires new products. The "Growth Team" is therefore responsible for introducing new products. And the Head of Growth watches over all these activities. This also means that he or she works across departments.
In this process, product development, sales and marketing are formed into a cohesive unit. This is a development that benefits almost every company, especially start-ups.
In the world of growth marketing, there is no one-size-fits-all solution. As a company, you need to focus on the most important areas that a Head of Growth and, if applicable, the associated team can work on. Suitable candidates will navigate their way through the online marketing world with confidence. It is also important to understand that one person cannot do everything.
It is recommended to find someone who has a range of core skills, such as statistics, user experience (UX), branding or behavioural psychology.
Building on this, there should be marketing skills such as copywriting, conversion rate optimisation (CRO) or knowledge of funnel marketing. The last level is about knowledge of specific channels. This means Facebook Ads, Social Media, Display, Email, Viral, etc.
Understanding the different channels of customer acquisition is crucial for growth marketing. So is the ability to understand, filter and draw the right conclusions from data. This includes the use of visualisation tools that can crystallise important insights as well as trends from the data. So that could be developing a modern KPI (Key Performance Indicator) framework and associated dashboards for growth, for example. The Head of Growth takes a data-driven approach as much for granted as the ability to think strategically and ultimately make decisions. And all that at high speed.
That also means that a corresponding data infrastructure must be made available. This is the only way a Head of Growth and Growth Manager can analyse user behaviour and create scenarios that are crucial for growth success. This provides valuable customer feedback and insight into changes that should be made to the product or service. Grow as a business, minimise your costs and expand your reach.
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